Terms of service

Terms of Service

Welcome to Terra Turtle Co.! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Overview

These Terms of Service govern your use of our website, products, and services. By placing an order or engaging with our content, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, you may not access or use our services.

2. Eligibility

To use our website and purchase products, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate, complete, and up-to-date information.

3. Orders and Payments

• All prices displayed on the website are inclusive/exclusive of applicable taxes (depending on your location).

• Orders will be processed only after payment is successfully completed.

• We reserve the right to cancel or refuse any order for any reason, including stock unavailability or payment issues.

• Shipping costs may apply for orders below Rs.1499 , based on your delivery location.

4. Shipping and Delivery

• We offer standard shipping across India, with rates varying by state or region.

• Estimated delivery times are provided during checkout and may vary depending on your location.

• Terra Turtle Co. is not responsible for delays caused by unforeseen circumstances such as weather, customs, or courier issues.

5. Returns and Refunds

• Returns are accepted within [7-14 days] of delivery, provided the item is unused, unwashed, and in its original condition with all tags intact.

• To initiate a return, contact us at [support email/phone number] and follow the instructions provided.

• Refunds will be processed after the item is received and inspected. Return shipping charges may apply unless the return is due to our error.

6. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Terra Turtle Co. and is protected by copyright laws.

• You may not reproduce, distribute, or use any content from our website without prior written consent.

7. User Conduct

When using our website, you agree to:

• Use the website only for lawful purposes.

• Avoid transmitting harmful, misleading, or inappropriate content.

• Refrain from interfering with the website’s functionality, such as introducing viruses or hacking.

8. Limitation of Liability

• Terra Turtle Co. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.

• We do not guarantee uninterrupted or error-free access to our website.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of India. Any disputes will be resolved under the jurisdiction of courts in [Your City/State].

11. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at:

Email: terraturtleco@gmail.com

Phone: +91-6385699644