Shipping

Shipping Locations

We currently ship across India.

Processing Time

      1. All orders are processed within 2–4 business days after order confirmation.
      2. Orders placed on weekends or public holidays will be processed on the next working day.

        Same-Day Dispatch (Bangalore Orders)

      1. Orders shipping within Bangalore and placed before 3:00 PM (IST) will be dispatched on the same day.
      2. Orders placed after 3:00 PM will be dispatched on the next business day.

Delivery Time

      1. Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.
      2. Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Shipping Charges

      1. Free shipping on all orders above ₹1,499
      2. A standard shipping fee will be applied to orders below this value (displayed at checkout).

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.

Delivery Address

    1. Please ensure that the shipping address and contact details provided are accurate.   
    2. Terra Turtle Co is not responsible for delays or non-delivery due to incorrect or incomplete address details.

Delays & Force Majeure

Delivery timelines are estimates and may be affected by factors beyond our control, such as natural events, courier disruptions, or government regulations.

Damaged Packages

If you receive a package that appears tampered with or damaged, please notify us within 48 hours of delivery with clear images or videos for assistance.

Contact Us

For any shipping-related queries, please reach out to us at with your order ID.